Quality Assurance Services & Business Improvement
From basic to complex Quality Assurance Audits to sophisticated Management Reporting using Lean and Six Sigma Improvement solutions, we offer expert development of your quality management systems and specialise in developing a Quality Assurance and Environmental Health & Safety Function. We can also help you achieve ISO9001 or OHSAS18001 accreditation.
What is Quality Assurance (QA)?
Quality Assurance is the term for the systematic monitoring and evaluation of a project, service or facility to maximize the probability that required standards are being attained by the process. It is often referred to as QA. Alternatively, QA is the science of delivering to the customer what is wanted in the most efficient manner.
Let your mouse hover over any brown text on this site for a pop-up definition. For all definitions see our glossary.
J A D – Quality Assurance Consultants
J A D Associates have helped a number of organisations improve their management systems and make their processes more efficient. We have help organisations obtain ISO9001 and have also worked with other standards such as ISO 17025 to help calibration laboratories maintain their UKAS accreditations.
Quality Assurance Services
Our intervention can range from ongoing hands-on support to training your employees in quality awareness and management, including
Business improvement tools training
Quality awareness and system induction training
Customer complaint management
Management system auditing
Business Improvement Solutions and "Lean Six Sigma"
We specialise in identifying and implementing improvement solutions. We use Lean Six Sigma business management strategies, where appropriate, and can develop quality assurance or environment, health & safety functions.
Business improvement tools training
Quality awareness and system induction training
Customer complaint management Management system auditing
Business Simplification and Process Mapping
Process mapping
Waste assessment auditing and 5S facilitation: "Sort, Straighten, Shine, Standardize, Sustain" to keep workplaces effective and tidy
Integrated Management Systems deployment
Use of Lean and Six Sigma process improvement methodologies
Project Management and Facilitation Services
Project Management
Management system reviews
Internal and external customer surveys
Supplier internal and external auditing
Regulatory compliance gap analysis
Setting up a Quality Assurance Function and / or an Environmental, Health & Safety Function
Development of regulatory compliance frameworks, including core policies and key Management System infrastructure (ISO4001, ISO9001, OHSAS 18001, EFQM and HS(G) 65) and key processes
Design of forms, templates, standard methods
Draft of employee safety and quality handbooks
To find out more about QA training, please click through to
J A D Associates' training page.
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Why invest time and money in three 'off the shelf' training courses on Human Resources, Health & Safety and Quality Assurance if your people only need to know half of what you're paying for?
